Sales Coordinator
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-10-02
Listing for:
The Summit Hotel
Full Time
position Listed on 2026-10-02
Job specializations:
-
Sales
Sales Administrator, Hotel/Hospitality Sales, Business Administration
Job Description & How to Apply Below
** COMPANY OVERVIEW
** At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike.
If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
** POSITION PROFILE
** The Sales Coordinator provides administrative and operational support to the Sales Department and plays an important role in ensuring the smooth and efficient operation of the Sales Office. This position supports the Director of Sales and Sales Managers throughout the sales and group process by maintaining accurate information, preparing sales documents, coordinating room block and reservation needs, generating reports, and ensuring timely communication between clients and hotel departments.
** ESSENTIAL RESPONSIBILTIES
*** Provide day-to-day administrative and operational support to the Director of Sales and Sales Managers to ensure the smooth and efficient operation of the Sales Office.
* Monitor Sales Department phones, voicemail, shared email inboxes, and incoming inquiries, maintaining a two-hour response goal during normal business hours whenever possible.
* Route incoming leads and inquiries to the appropriate Sales Manager in a timely manner.
* Assist Sales Managers throughout the sales and group process, including preparing proposals, contracts, correspondence, collateral, and other sales materials.
* Prepare collateral and materials for site inspections, outside sales calls, client appointments, sales trips, and promotional activities.
* Assist with the administrative coordination and servicing of groups, events, VIPs, and Business Travel guests from booking through departure.
* Monitor room blocks, pickup, cutoff dates, and other important group deadlines and communicate updates to the appropriate Sales Manager.
* Assist with the preparation and distribution of group resumes and other operational documents to ensure group and event needs are accurately communicated to hotel departments.
* Assist the Director of Sales with month-end reporting, including extracting, compiling, and organizing data.
* Respond to routine client requests and provide administrative support for Sales Managers when they are out of the office, escalating sales decisions and client concerns as appropriate.
* Serve as a liaison between the Sales Department, Reservations, Front Office, Banquets, Catering, Revenue Management, and other hotel departments to support accurate and timely communication.
* Follow up on outstanding information, deadlines, and administrative requirements to help ensure groups and events are properly prepared for arrival.
* Communicate professionally and positively with clients, guests, vendors, hotel leadership, and fellow associates.
* Demonstrate strong attention to detail, organization, responsiveness, and follow-through while managing multiple priorities and deadlines.
* Perform additional duties, administrative assignments, and special projects as directed by the Director of Sales. The successful Sales Coordinator will be highly organized, responsive, detail-oriented, and proactive. This individual should anticipate the administrative needs of the Sales Team, follow through on assignments, maintain accurate information, communicate effectively across departments, and help ensure Sales Managers can…
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