Veeva CRM Transformation Lead

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An Associate Director-level Life Sciences consulting leader who combines commercial and CRM transformation expertise with sales origination, technology strategy, solution architecture, delivery leadership, and executive client influence. You bring deep Salesforce and Veeva experience, understand the end-to-end commercial ecosystem, and can convert client priorities into scalable programs that improve field effectiveness, customer engagement, data-driven decision-making, compliance, and operational performance. You are equally comfortable creating a market opportunity, leading the sales cycle, shaping the solution, and remaining accountable for successful delivery and growth.

• Advise and influence senior clients: Build trusted relationships with C-suite and senior commercial, sales, marketing, medical, data, and technology leaders; lead executive workshops; define transformation strategies and roadmaps; and create new buying centers across pharmaceutical, biotechnology, and medical device organizations.
• Originate and close opportunities: Identify client needs, build qualified pipeline, shape differentiated value propositions, and lead the full sales cycle from origination and qualification through solutioning, pricing, contracting, negotiation, and close.
• Lead strategic pursuits: Own complex proposals and RFPs end to end, including win strategy, competitive positioning, commercial models, estimates, staffing, executive presentations, alliance participation, and transition from pursuit to delivery.
• Transform commercial and CRM capabilities: Define and deliver programs spanning customer engagement, field force effectiveness, omnichannel orchestration, commercial operations, medical engagement, data and analytics, content enablement, and managed services.
• Lead global delivery: Direct complex programs from strategy and architecture through implementation, release planning, migration, validation, deployment, adoption, and transition to application managed services, with accountability for scope, quality, risk, schedule, financial performance, and business outcomes.
• Apply data and AI: Identify and scale practical AI, machine learning, and automation use cases across targeting, next-best action, customer insights, field productivity, release operations, service management, and commercial decision-making.
• Build high-performing teams: Lead large, multidisciplinary, geographically distributed teams; develop leaders; strengthen succession and retention; set clear accountability; and step into critical delivery issues when needed.
• Grow the practice and ecosystem: Develop offerings, accelerators, reference architectures, and thought leadership; build Salesforce and Veeva alliance relationships; lead joint go-to-market motions; and collaborate effectively across account, industry, capability, technology, data/AI, and operations leadership.

• Minimum of 12 years of professional experience, including substantial Life Sciences consulting, commercial…