Security Officer; Unarmed; Jewish Hospital

Overview

Mercy Health is a faith-based, patient-focused organization dedicated to enhancing the health and well-being of all people in mind, body and spirit through exceptional patient care. We seek people committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

40 weekly hours (8-hour shifts, rotating weekends) 2:30 PM – 10:30 PM.

The Protective Services Officer provides internal and external safety/security functions to support the general safety of Mercy Health facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine and/or emergency assistance.

• Protect patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
• Deters criminal activity through routine patrols of hospital property, including parking lots and decks.
• Enforces policies (e.g., parking regulations, visitation, drug enforcement, and tobacco-free/smoking policy).
• Monitors hospital activity on closed-circuit television and responds to escalating situations requiring protective services involvement.
• Intervenes in patient, visitor and staff confrontations as appropriate.
• Documents all duties performed, including daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

• 1–2 years of security, law enforcement, or military experience (preferred)

• Hard/Technical/Clinical
  
  Skills:
  • Basic skills using Microsoft Word
  • Proficiency in use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints) in alignment with healthcare regulations and organizational policies
  • Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate with clinical teams and law enforcement
• Soft/Interpersonal
  
  Skills:
  • Effective communication, active listening, empathy, conflict resolution

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. For a copy of Mercy Health’s affirmative action plan or policy statements for affiliated locations, please email  If you are an individual with a disability and would like to request a reasonable accommodation, please contact The Talent Acquisition Team at