Security and Shelter Access Coordinator

Job Details

Location:

Reading Road – Cincinnati, OH 45237

Position Type:
Full Time

Education Level: 2 Year Degree

Salary Range: $20.00 – $21.25 hourly

Travel Percentage:
None

Job Shift: Any

Job Category:
Human Resources

This isn’t about sitting behind a desk. It’s about helping create a space where people feel safe, respected, and supported during some of the most challenging times in their lives.

• Paid Time Off, holidays, and sick leave so you can recharge when you need it
• Major medical, dental, and vision coverage for you and your family
• A 401(k) to help you plan for the future
• Company‑paid life insurance for added peace of mind
• Short‑term and long‑term disability coverage to protect your income
• Employee Assistant Program to assist with life’s curveballs thrown your way

• Observant, noticing what others miss
• Communicates clearly and confidently
• Can de‑escalate situations without escalating them
• Treats everyone with dignity and respect
• Balances being welcoming and firm when needed

• Experience in security, reception, or customer‑facing roles
• Knowledge in de‑escalation practices
• Experience working with vulnerable populations

• Be the go‑to contact for residents, visitors, donors, and staff
• Keep the building secure while making people feel welcome
• Control access points and ensure only authorized individuals enter
• Monitor activity across the facility and respond to concerns
• Use cameras and alerts to stay one step ahead of issues
• Step in to de‑escalate high‑stress situations calmly and respectfully
• Handle front‑desk duties like calls, logs, and documentation
• Support donation intake and day‑to‑day shelter operations

• Full‑time | 40 hours/week
• Monday – Friday 2nd Shift
• High school diploma required (Associate’s preferred)
• Valid driver’s license
• Ability to pass background check and screening