Training Specialist

Tru Partner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full-time Training Coordinator to provide training and development support to our staff. Are you a positive person that flourishes with social interaction? Do you enjoy writing training plans, updating procedures, and speaking to individuals and groups to deliver content? Are you looking to join a team‑oriented and top‑industry company?

If yes, keep reading!

We provide great benefits and perks
, including health, dental, vision, and prescription coverage
. Life and disability insurance are at no cost to employees. We also offer immediate enrollment in our 401(k) plan, free parking, and an onsite gym available 24/7. We also offer a generous Paid Time Off (PTO) policy that includes 9 paid holidays
, 24 hours/year of time off to volunteer
, and 2 paid in‑service days. We help you pay for school with tuition and student loan assistance
. If this sounds like the right opportunity for you,
apply today
!

Our organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Louise's goal was to help each person attain their personal economic goals. Tru Partner has always believed in this philosophy of "people helping people". Now, we are leaders in the financial industry. We offer numerous products for our members to help them save money for the future as well as various lending options for their short and long‑term needs.

Our savings products pay dividends and our loan rates are very competitive with the market. Most of all, we love to give top‑notch service to our 17,000+ member‑owners.

Tru Partner is filled with friendly, courteous, knowledgeable, and educated staff that offers a team‑oriented and collaborative environment for everyone to succeed!

We're a credit union - which means we're a little different from your typical financial institution, in the best way. Our members are also our owners, and that changes everything about how we operate. There are no shareholders demanding higher fees or bigger margins. Every dollar we make goes back into better rates, better services, and a better experience for the people who trust us with their financial lives.

Our team members say it best: this is a place where your work genuinely matters. You'll work alongside people who care about doing things right, who support each other, and who take pride in serving the Cincinnati community with integrity.

• C - Collaboration We succeed together. This role sits at the intersection of lending, servicing, and member protection — and great teamwork is what makes it work.
• R - Respectful Every member, every colleague, every interaction deserves care and professionalism. We treat people the way we'd want to be treated.
• E - Exceeding Expectations Good enough isn't in our vocabulary. We hold ourselves to a higher standard — especially when it comes to accuracy and service.
• D - Driven We're motivated by purpose. Our team takes initiative, follows through, and takes pride in doing the work right.
• I - Inclusive We celebrate different backgrounds, perspectives, and experiences. Everyone belongs here.
• T - Trustworthy Our members trust us with their financial lives. We earn that trust every day through integrity, transparency, and consistency.

Ready to make a difference? We'd love to meet you.

The Training Coordinator is responsible for the implementation of learning and development programs for all staff. This person works closely with HR and department managers to onboard new staff, create content, and deliver effective training for the organization.

• Thoroughly educates staff on all credit union products and services as well as related regulations and policies. Designs, develops, and implements engaging and effective training resources. Keeps related materials up to date, including policies, procedures, and manuals. Prepares staff for role‑specific training with department managers.
• Identifies training needs based on surveys and other…