Lead Survivor Support Specialist​/Advocate

Overview of BLOC

We are an inner‑city ministry that lives and works in the neighborhoods we serve. Our mission exists to build relationships with our neighbors and share hope in brokenness. We target neighborhoods that are underserved. We have a staff size of about 70 where we have after school programs, a sports performance center, houses for women in sex trafficking, men and women transitional homes, two coffee shops, screen printing, equine assisted learning, an immigrant welcome center, and other forms of ministry to love our neighbors.

The Lead Survivor Support Specialist is responsible for maintaining a safe, secure, temporary shelter for adult women and the children who are survivors of intimate partner violence. The SSS is to ensure that trauma‑informed care is provided to residents and other staff members. The SSS fosters a positive work and living environment for all.

• Promote a positive, uplifting, and supportive environment.
• Review all shift documentation (shift change report, security check form, etc.) and conduct touch‑base meetings with next shift SSS.
• Provide guidance on crisis intervention and de‑escalation practices, trauma‑informed care, and conduct “in‑the‑moment” follow‑ups, etc.
• Notify program manager/director of any concerns needing management follow‑up.
• Guide residents in following shelter policies and procedures.
• Assist with special events as needed.
• Lead one support group/in‑house weekly.
• Hotline and phone management.
• Answer hotline calls and conduct hotline assessments.
• Provide crisis intervention, safety planning, and information/referral to callers.
• Takes messages for residents and staff, returns calls when appropriate.

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to walk upstairs.
• Light lifting and carrying supplies, donations, etc.

• 3rd Shift
  
  Hours:
  
  Friday 9:00 pm‑3:00 am;
  Saturday 3:00 am‑8:00 am;
  Saturday 3:00 am‑8:00 am/11:00 pm‑8:00 am;
  Sunday 11:00 pm‑8:00 am.
• 2nd Shift
  
  Hours:
  
  Saturday‑Sunday 3:00 pm‑11:00 pm.
• 1st Shift
  
  Hours:
  
  Saturday‑Sunday 8:00 am‑3:00 pm.