HIPP Case Manager

Job Details

Job Location:

Barron Center
- Cincinnati, OH 45203

Position Type:
Full Time Education Level: 4 Year Degree Salary Range: $23.00 Hourly

Travel Percentage :
Up to 25%
Job Category:
Nonprofit
- Social Services The HIPP Case Manager is responsible for supporting homeless individuals through housing-focused case management, stabilization services, and long-term community support. This role works directly with clients to assess needs, develop individualized service plans, connect individuals to housing opportunities, and coordinate supportive services that promote long-term housing retention and stability. The HIPP Case Manager plays a critical role in helping clients transition from homelessness into stable housing while supporting recovery, independence, and overall wellbeing through compassionate and client-centered case management.

This position supports Shelterhouse’s values through:

• Service:
  Supporting employees so they can serve others
• Compassion:
  Treating all individuals with dignity and respect
• Results:
  Executing with accuracy, consistency, and accountability

• Complete client intakes, assessments, reassessments, and eligibility determinations in accordance with program requirements.
• Develop, implement, and maintain Individual Service Plans (ISPs) that support client goals, housing stability, and self-sufficiency.
• Maintain accurate and timely assessments, progress notes, case notes, service plans, and other required documentation within VESTA and applicable systems.
• Connect clients to housing opportunities and supportive services, including behavioral health, substance use treatment, employment services, healthcare, transportation, and community resources.
• Assist clients with obtaining benefits, identification documents, and other resources necessary to achieve housing stability.
• Conduct regular office visits, client meetings, and community-based contacts to monitor progress and address barriers to housing stability.
• Conduct home visits as needed to support housing retention and program compliance.
• Maintain contact with clients as needed following housing placement to support successful transitions and housing retention.
• Collaborate with landlords, housing providers, and community partners to address challenges that may impact housing placement or housing retention.
• Maintain ongoing communication with community service providers to facilitate referrals and coordinated care.

• Bachelor’s Degree preferred; equivalent education and experience may be considered
• Experience in case management, ISP/case plan development, or housing services preferred
• Experience working with homelessness, housing-first models, behavioral health, or community-based programs preferred
• Valid driver’s license with acceptable driving record required
• Must maintain access to privately owned vehicle during work hours
• Must be approved by Shelterhouse insurance provider for driving responsibilities
• Must be able to work flexible hours including weekends and holidays as needed