Service Review Specialist; Client Records Custodian
Listed on 2026-09-12
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Social Work
Government Administration, Human Services/ Social Work, Family Advocacy & Support Services
Position:Service Review Specialist (Client Records Custodian) (4912-12)
Location: Cincinnati, OH
Job :4912-12
# of Openings:1
Service Review Specialist (Client Records Custodian) (4912-12)
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package:
Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
9/22/2026
WORK LOCATION:Job & Family Services
WORK HOURS:40 hours per week
(Potential for Hybrid Remote Work Schedule)
NOTE:Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document:"Offenses that May Disqualify Candidates for Employment ."Convictions from this list may disqualify a candidate for employment with HCJFS.
Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):- Bachelor's Degree in Public Relations public administration, business administration, Social Work, Psychology, Special Education, Therapeutic Recreation, Sociology, Criminal Justice, Human Services (including a clinical practicum of at least one year), or a related field from an accredited college or university; AND
- One (1) year of experience processing/resolving complaints and/or auditing work processes
- PREFERRED QUALIFICATIONS:
- Experience in Children’s Services
ESSENTIAL FUNCTIONS:
- Reviews, researches, and responds to external customer inquiries, third party requests, and subpoenas for Children’s Services case record information for both open and closed cases. Redacts and copies confidential information and sensitive materials present in Children’s Services records. Coordinates with agency leadership, Section Chief, Manager, and Caseworker as necessary. Provides written summaries of pertinent and allowable case information. Maintains necessary records of information released.
- Distributes, requires and maintains copies of the Authorization for Release of Information and Waiver of Claims and/or the Director Designee Authorization to Release. Prepares and sends correspondence including Requests for Case Information Letter, Request for Case Information form, the Private Agency Records Request and or the Subpoena Record Letter.
- Consults with the Prosecutor’s Office regarding public records requests, as appropriate.
- Attends Court as necessary in the role of the HCJFS Records Custodian.
- Attends meetings, conferences, workshops, and training sessions to receive information of techniques, policies and procedures sued during performance of assigned duties. Assists in organizing and conducting training activities and…
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