Fleet Manager

Description

About This Role:

Fleet Manager for container drayage terminal in Cincinnati, OH. The Fleet Manager serves as the link between drivers and customers, building trusted relationships and supporting day‑to‑day operations to maximize productivity and on‑time service.

• Provide leadership and supervise fleet of owner‑operators.
• Monitor and ensure effective delivery performance, fleet profitability, and regulatory compliance.
• Assign equipment as needed.
• Maximize efficiency and profitability of each delivery.
• Oversee fair distribution of loads among contractors.
• Plan and execute delivery order to create efficient load drop‑offs and pick‑ups.
• Accept and decline loads and coordinate with the Customer Success team.
• Negotiate rates with contractors outside of the ICOA.
• Develop lasting relationships with contractors to improve performance and encourage retention.
• Resolve customer/terminal/rail disputes involving contractors.
• Monitor contractor compliance and take appropriate action related to DOT regulations, controlled substance suspicion, hours of service, vehicle compliance.
• Coordinate required training for contractors.

• 2–5 years of intermodal/container transportation experience.
• Working knowledge of DOT regulations.
• Experience managing a fleet of contractors/owner‑operators.
• Exemplary customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Strategic thinker comfortable in a fast‑paced, deadline‑driven environment.
• Ability to effectively prioritize and execute time‑sensitive tasks.
• Computerized dispatch skills (TMS).
• Strong computer skills: MS Outlook, Excel, Teams, Word.

• Competitive compensation.
• Life, AD&D, and Disability insurance.
• Employee Assistance Program.
• 401(k) plan with up to 6% company match.
• Paid Time Off.
• Internal mobility and professional development opportunities.
• Tuition assistance.
• Bonus eligibility.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.