Domestic Operations Specialist

A bit about us:

Company Overview

Our client is a leading third-party logistics (3PL) provider with an extensive global network of offices and partners. By combining experienced logistics professionals with innovative technology solutions, the organization delivers reliable, efficient, and customized supply chain services worldwide.

The company specializes in a comprehensive range of logistics solutions, including domestic and international freight forwarding, truck and rail brokerage, customs services, warehousing, order fulfillment, and inventory management.

With a customer-first approach and a culture built on collaboration, innovation, and problem-solving, the organization helps businesses navigate complex supply chains with speed, agility, and confidence. Backed by decades of industry expertise and a broad service network, the company is committed to delivering tailored solutions that drive customer success across industries and global markets.

Why join us?

Join a collaborative, fast-paced environment where problem-solving, innovation, and teamwork are valued. You'll be part of a team that embraces challenges, celebrates success, and is committed to delivering exceptional service to customers worldwide.

Not only that, but they offer great benefits:

• Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
• Company-paid basic life insurance.
• Short-term and long-term disability coverage.
• Health Savings Account (HSA) with employer contributions.
• Flexible Spending Account (FSA) options.
• 401(k) retirement plan with a company match of up to 3.5%.
• Generous paid time off, including 80 hours of sick leave, 80 hours of vacation annually with additional accrual based on tenure, and 7 paid holidays.
• Employee Assistance Program (EAP) providing additional personal and professional support.

Job Details

Position Summary

The Domestic Operations Agent is responsible for coordinating domestic freight shipments, managing carrier relationships, and ensuring timely, accurate transportation services. The ideal candidate is organized, proactive, and experienced in a fast-paced logistics environment.

Key Responsibilities

• Coordinate and monitor domestic air, ground, LTL, and FTL shipments.
• Manage shipment updates, routing, documentation, and transportation system records.
• Obtain carrier rates, secure spot quotes, and verify vendor charges.
• Identify and resolve service issues while maintaining clear communication with customers, carriers, and internal teams.
• Ensure compliance with operational procedures and support continuous improvements.

Qualifications

• 3+ years of experience in domestic freight forwarding, logistics, or transportation operations.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to prioritize multiple tasks and perform effectively under deadlines.
• Proficiency with Microsoft Office and transportation management systems.
• Strong communication skills and the ability to work independently and collaboratively.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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