North America Transportation Operations Administrator

Job Description

Job Location:

Cincinnati

The Operations Administrator holds a pivotal position within the organization, responsible for understanding and optimizing various operational processes. They serve as the go-to person for navigating and utilizing the organization’s systems and tools to enhance productivity and ensure seamless coordination with Daily Operations members.

• Logistics & Route Optimization: maximize efficiency and reduce fuel costs by optimizing transport routes.
• Plan and track shipments and deliveries using TMS, Tariff, SAP, E2
  
  Open, and Power Query.
• Assign routes and communicate daily assignments to drivers and dispatchers.
• Document and keep records – BOL, proof of delivery, and other shipping documents.
• Review and maintain driver logbooks.
• File records for fleet maintenance, inspections, and equipment repairs.
• Ensure compliance and safety: monitor adherence to local, state, and federal transportation safety regulations; track driver credentials, CDLs, and mandatory training certifications.
• Serve as the main liaison between management, drivers, and other departments (e.g., customer service, warehousing).
• Resolve client issues, including over, short, and damaged (OS&D) shipments and general delivery complaints.
• Process purchase orders and transport invoices.

• Bachelor’s Degree in Supply Chain Management, Business, or a relevant field.
• Minimum of 2 years in a transportation operations environment.
• Background in data and analytics with capability to navigate Tableau dashboards.
• Expert knowledge of Microsoft Office (Word, Excel, PowerPoint).

Salary range: $69,300.00 – $96,200.00 per year. Total rewards include salary, bonus (if applicable), and benefits.

Full time. Entry level. Immigration sponsorship is not available for this role.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. Please contact us to request accommodation.

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