Service Center Support Technician

Job Title

Service Center Support Technician 1

Cincinnati, Ohio, United States of America

This entry‑level, individual contributor role involves managing and moving spare parts and medical devices to support the Service & Repair organization. The position requires adherence to regulatory and company safety and quality standards and involves routine operations in a warehouse environment.

• Receive, inspect, stock, and manage inventory of spare parts and medical devices to support service operations.
• Package, ship, and track spare parts and medical devices for domestic and international destinations.
• Process returned equipment, facilitate product movement throughout the service center, and maintain accurate inventory records using service systems.
• Follow safety, quality, and regulatory requirements while supporting efficient warehouse, logistics, and inventory management operations.

• Education: High school diploma or equivalent required.
• Experience and Skills:
  • 0-2 years of experience working in a warehouse organization.
  • Basic verbal and written communication skills, including Microsoft Office Suite.
  • Ability to frequently lift and carry materials and equipment weighing up to 50 pounds.
  • Preferred: 2+ years of related experience in the Medical Device industry or other regulated fields.
  • Experience with Fed Ex / DHL Shipping software.
  • Ability to safely operate material handling equipment, including forklifts and other powered industrial vehicles.

Base Pay Range: $41,000.00 – $66,700.00

This role is eligible to participate in the company’s long‑term incentive program and consolidated retirement plan (401(k)).

• Vacation – 120 hours per calendar year.
• Sick time – 40 hours per calendar year (48 hours for Colorado residents, 56 hours for Washington residents).
• Holiday pay, including floating holidays – 13 days per calendar year.
• Work, Personal and Family Time – up to 40 hours per calendar year.
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.
• Caregiver Leave – 80 hours in a 52‑week rolling period.
• Volunteer Leave – 32 hours per calendar year.
• Military Spouse Time‑Off – 80 hours per calendar year.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an inclusive interview process that accommodates applicants’ needs.