Store Manager, Retail & Store Manager

Role Purpose

Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They’re the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a high-performing team, this role is your stage.

• Lead with presence — be the face, the voice, and the pace of the store.
• Grow a powerhouse team through coaching, feedback, and celebration.
• Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
• Manage labor like a boss — flex your team to match the business and stay on budget.
• Drive sales on the floor — model selling behaviors, guide your team, and make sure every customer leaves happy.
• Create a culture people want to be part of — positive, fun, and high‑performing.
• Pivot when needed — fast changes, no problem.
• Show up with integrity and own the outcomes. Always.

Talent Development: People‑first and always teaching. Build others up while getting things done.

Sales Floor Presence & Execution: Lead from the floor — clear, calm, and in control, never micromanaging.

Strategic Agility: Stay cool under pressure and pivot like a pro when the day throws curveballs.

Culture & Leadership Style: Bring the energy — positive vibes, high expectations, and a lot of team spirit.

Integrity & Accountability: Mean what you say and follow through. Your team trusts you — and you trust them.

• 5–10+ years of leadership experience where you’ve led teams and delivered results.
• Experience managing a store or large department — retail preferred but not required.
• Promoted from assistant or co‑manager roles is a big plus.
• Comfort leading in fast‑paced, high‑volume, or high‑complexity store environments.

• Sales and labor results.
• Tru Rating feedback and customer satisfaction.
• Store Scorecard performance.
• Team development and retention.
• Operational execution and compliance.

You’re out front — leading from the floor, not behind a desk. You thrive on movement, energy, and action. Your coaching moments happen in real time. Your decisions drive the day. And your impact is visible from the front door to the back room.

Structured time planning includes: development check‑ins, coaching convos, labor and volume planning, and leveraging Five Below’s toolbox of resources and programs.

• Competitive pay with bonus opportunities tied to store success.
• Full benefits package — medical, dental, vision, 401(k), and more.
• Sweet employee discount to enjoy the fun.
• Real career growth through promotion from within and future leadership development.
• Recognition celebrating wins and contributions.
• Supportive culture valuing work‑life balance while driving high performance.

• High School Graduate or equivalent.
• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi‑task.
• Creative thinking.
• Ability to maintain composure under pressure.

• Frequently operate computer and printer, and occasionally operate cash register.
• Occasionally ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently communicate and exchange information with customers on the telephone and face‑to‑face in the store, as well as with managers and coworkers.
• Must be able to exchange accurate information in these situations.
• Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to lift, push, or pull up to 25lbs and place/move merchandise up to a height of 5–10 feet.
• Ability to operate equipment such as ladders, pallet jacks, and handheld…