Team Member, Hospitality ​/ Hotel ​/ Catering

Team Member – Wild Thyme & Honey, Cotswolds

Are you warm, welcoming, and passionate about delivering thoughtful, genuine hospitality?

At Wild Thyme & Honey
, a tranquil boutique retreat tucked away in the idyllic Cotswolds countryside, we’re looking for an enthusiastic Team Member to join our front‑of‑house family.

From elegant countryside dining at The Crown at Ampney Brook to cosy fireside drinks and charming alfresco spaces along Ampney Brook, you’ll help create moments of comfort, beauty, and connection for every guest.

We believe in rewarding great people. Here’s what you’ll enjoy:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selection for you to choose from when on your break
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Hotel Discounts – Reduced rates at our award‑winning properties.
• Enrichment Days & Team Events – Because fun matters too.
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Event Space Savings – 50% off private hire bookings.

We’re looking for someone who brings warmth, personality, and pride to every shift:

• A naturally friendly, welcoming manner – Guests feel comfortable around you immediately.
• A passion for hospitality – You enjoy helping people relax, celebrate, and feel at home.
• Great communication skills – Professional, clear, and confident.
• Team spirit – You support colleagues across reception, bar, restaurant, or lounge areas.
• Adaptability – Comfortable moving between guest service tasks in a boutique environment.
• Attention to detail – You notice the little touches that elevate a guest’s stay.

As a Team Member at Wild Thyme & Honey, your role will vary in the best way — offering a blend of guest interaction, stylish service, and authentic hospitality:

• Welcome guests warmly – Whether arriving to check in, dine, or explore the grounds.
• Deliver relaxed, elegant service – Supporting The Crown restaurant with food and drink service.
• Serve drinks & cocktails – Including grown‑up cocktails carefully crafted to our house style.
• Assist with general guest queries – Offering recommendations and local insights about the Cotswolds.
• Maintain high standards – Ensuring our cosy lounges, bar areas, and outdoor spaces look beautiful.
• Support the wider team – Working closely with reception, kitchen, bar, and housekeeping.
• Create memorable moments – Thoughtful touches that turn a visit into an experience.

If you love delivering warm, thoughtful service in a place filled with character, comfort, and countryside charm, we’d be delighted to welcome you to Wild Thyme & Honey — a hotel where luxury feels natural and hospitality feels personal.