Client Service Manager
Listed on 2026-07-01
-
Management
Client Relationship Manager, Healthcare Management, Operations Management
Client Service Manager
Want to be part of something big? Looking for a change?
Join VCA Animal Hospitals- where your pet's health is our top priority and excellent service is our goal!
If you are motivated and looking for a career, not just a job, we offer great opportunities!
VCA Animal Hospitals, a leader in pet health care nationwide, is seeking a talented Client Service Manager to lead the Client Service Representative teams at VCA Northwest Veterinary Specialists and Emergency (NWVS), located in Clackamas, OR.
The ideal Client Service Manager candidate will exhibit an unwavering passion for, and the ability to consistently demonstrate excellence in, world-class service techniques and people leadership; possessing an ability to recognize, harness and develop individual talents from within, fostering a culture of ownership, trust, respect, enthusiasm and pride to be part of VCA NWVS.
In addition to these qualities, the ideal candidate will have demonstrated experience in Financial and Records Management, Office Management, Meeting and Events Planning and Team Development. The ideal candidate strongly demonstrates the ability to take initiative; developing self into this role by being a self-starter and utilizing necessary skills to determine direction of, and the means in which to lead, our team and the experience our clients receive, to new heights.
Under policy direction from the Hospital Administrator and Medical Director, as well as regional leadership, the Client Service Manager's duties include managing daily staffing/scheduling, professional development and training, performance recognition and accountability, mentorship and guidance, all to further our passion for delivering excellence in the service our clients receive. The Client Service Manager is responsible for ensuring that all details concerning the efficient flow of processes, services and offerings that benefit our clients are maintained on an ongoing basis to meet the expectations of clients and hospital employees alike, performing administrative and hands-on activities in order to do so.
In addition, the Client Service Manager will be responsible for discretionary activities that serve to support effective business operations. Demonstrated skills in both verbal and written communications are a must.
VCA offers a competitive salary and a comprehensive benefits package, including: medical/dental/vision and paid vacation (for full-time employee), 401k, Continuing Education (CE) opportunities, generous pet care discounts- and more!
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).