Pharmacy District Manager Portland Division Wide
Listed on 2026-09-01
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Management
Operations Management, Area Manager
District Pharmacy Manager
The District Pharmacy Manager provides strategic leadership and operational oversight for all pharmacy locations within the assigned district. This role is responsible for driving excellence in patient care, regulatory compliance, team development, and financial performance. The District Pharmacy Manager partners closely with Store Directors, Pharmacy Managers, and cross-functional leaders to ensure consistent execution of company standards, optimize pharmacy operations, and achieve district-wide goals for sales, profitability, quality, and customer service.
Through proactive coaching, performance management, and continuous improvement, this role supports each pharmacy in delivering safe, efficient, and high-quality service to the communities we serve.
KEY ACCOUNTABILITIES
- Provide leadership and oversight to Division stores. Evaluate Department Managers' performance and deliver training as needed across all areas of store management. Support managers with employee relations matters including coaching, discipline, promotions, terminations, layoffs, and transfers. Assist in planning staffing needs for new store openings.
- Ensure full utilization of Company training programs within Division stores. Identify high-potential employees for development and promotion, creating opportunities for them to gain skills needed for advancement. In some Divisions, oversee and support the training activities of Assistant Sales Managers.
- Develop and implement effective merchandising strategies for all relevant departments in the Division. Establish goals, objectives, and marketing plans that support sales and gross profit targets. Project weekly departmental gross, assist with labor scheduling, monitor shrink, and prepare quarterly forecasts. Uphold Company policies and procedures related to assigned product categories.
- Maintain well-staffed pharmacies across assigned locations by recruiting, interviewing, and developing a pool of qualified applicants. Collaborate with Corporate teams to attend or assign attendance at college recruiting events. Serve as the primary liaison between Corporate and Division leadership on pharmacy-related HR issues and support prompt resolution.
- Conduct regular store visits to evaluate operations, support underperforming locations, monitor program compliance, and assist department personnel. Address and help resolve employee and customer concerns. Promote strong employee morale and train teams to deliver exceptional customer service. Ensure adherence to safety and sanitation standards.
- Partner with Department Managers and Store Directors to optimize merchandising for increased sales and profits and to meet store and Division performance goals. Establish and maintain schematics for assigned products and evaluate new items, trends, and product performance.
- Set and enforce standards within Company guidelines for product quality, assortment, presentation, department conditions, and customer service levels. Work with suppliers to ensure product quality, availability, pricing, and performance align with Company objectives.
- Develop productive working relationships with vendors, Distribution personnel, and store teams to ensure reliable supply, strong service levels, and timely issue resolution. Collaborate with Distribution buyers and suppliers on display programs, item selection, and performance improvements.
- Manage price changes and ensure consistent implementation throughout all Division stores. Monitor competitors and communicate marketplace shifts to Division and Corporate Management. Review pricing zones quarterly with leadership to ensure profitability targets are met.
- Safeguard gross profit while increasing sales through effective advertising and merchandising. Monitor Division advertising related to assigned products and assist the Marketing Manager with developing supporting promotional programs. Prepare weekly sales messages, monthly bulletins, and other communication as needed.
- Monitor market trends and industry conditions by reviewing trade publications and visiting competitive stores and suppliers. Support store teams in understanding IS&T reports, learning…
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