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Patient & Grievance Champion

Job in Clairton, Allegheny County, Pennsylvania, 15025, USA
Listing for: Allegheny Health Network
Full Time position
Listed on 2026-02-20
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management, Health Communications
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience & Grievance Champion
A prominent healthcare organization in Allegheny County seeks a Service Excellence Officer to oversee service recovery efforts, manage patient complaints, and ensure compliance with regulatory standards. The role involves training staff on service excellence practices and facilitating the Patient Family Advisory Council. Candidates should have a Bachelor's degree in a relevant field and at least one year of experience in service recovery or grievance management within a healthcare setting.
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