Patient Coordinator -Front Desk Receptionist

LUXE Optometry is a private Optometry Office in Claremont, CA. Our goal is to provide the absolute Highest Quality of Patient care, Patient Service, and Luxury Eyewear. We are uncompromising in our belief that we will provide the highest quality of all things to promote health and wellness through vision.

Our work environment includes:

• Snacks/ Water provided
• Growth opportunities
• Work with the latest technology and luxury eyewear brands
• Monday-Friday work schedule:
  Looking to start someone ASAP part time, leading to full time for the right candidate.

We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and patients, providing exceptional customer service and administrative support. As a Front Desk Receptionist/ Patient Coordinator you will play a crucial role in creating a positive and welcoming atmosphere for all who enter our office.

• Greet and welcome patients in a friendly and professional manner.
• Answer and direct phone calls/texts/emails
• Manage incoming and outgoing mail and packages
• Assist with scheduling appointments and checking vision insurance benefits
• Perform data entry tasks with accuracy and efficiency
• Maintain organized filing systems both electronically and physically
• Provide general administrative support such as copying, scanning, and faxing documents
• Assist with event planning and coordination as needed
• Collaborate with other team members to ensure smooth office operations
• Social Media content creation/posting as well as coordinating Marketing events/local outreach

• 1+ years in an optometry, optical, ophthalmology, dental, or medical office
• Comfortable learning RevolutionEHR (or has EHR experience)
• Insurance verification (VSP/Eye Med experience is a huge plus)
• Strong multitasking and organization
• Professional appearance and polished communication
• Experience with Patient Communication software
• Optical dispensing experience

- Interest in Eyecare/Optometry, Previous experience in the eyecare/optical field is a plus!

- Excellent communication and interpersonal skills.

- Will train on all technical systems used in office. Looking for a willingness to learn and grow

- Strong organizational skills with the ability to multitask

- Knowledge of basic office equipment such as printers and scanners

- Experience in customer support or related field is a plus

- Ability to handle sensitive information with confidentiality. HIPPA training provided.

- Previous experience in order entry or clerical work is beneficial

- Proactive attitude with a willingness to learn new tasks

Note:

This is a paid position that does not include any unpaid internships.