Service Advisor - Estimator Position Open - Claremont CA

We are seeking the right individual who's well experienced as a service advisor and highly interested in supporting a top-level independent service center that has been in business for decades. We strive to provide excellent customer service and expert repairs at the highest levels. We're equipped with modern tools and equipment so that we can get the job done right the first time.

We’re looking for someone to fulfill the following duties:

• Provide excellent customer communications skills (spoken and written)
• Customer write-up/check-ins
• Vehicle road test, with the client if necessary
• Review findings with clients
• Vehicle Research
• Answer incoming calls, set appointments
• Monitor the progress of vehicle services and keep clients updated.
• Always gain approval for recommended services with proper documentation
• Abide by company standards and best practices
• Continuing education and professional development

This position is best for one who believes in doing the right thing in all situations and loves to use modern tech to get the job done. Our customers love us and the right individual for this position will soon realize this as well!

M-F - 8:00am - 5:00pm