Visitor Services Associate

## Visitor Services Associate Apply locations:
Scripps College - Claremont, CAtime type:
Part time posted on:
Posted 6 Days Agojob requisition :
REQ-8310
** Claremont, CA
**** Job Posting

Title:

** Visitor Services Associate
*
* Job Description:

**** PRIMARY PURPOSE/

GENERAL DESCRIPTION:

** The Visitor Services Associate creates a warm, engaging, and professional environment within the Ruth Chandler Williamson Gallery. Reporting to the Gabrielle Jungels-Winkler Director, the Visitor Services Associate ensures that all Gallery visitors feel welcome, accommodated, informed, and inspired. This position contributes to the implementation of inclusive exhibitions and programs and facilitates connections between the Gallery and the communities of Scripps College, Claremont, and Southern California.
*
* ESSENTIAL FUNCTIONS:

** This information is intended to describe the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Perform other duties as assigned.
** Visitor Engagement
*** Welcome visitors with a friendly and approachable demeanor.
* Offer information about the Gallery’s collections, exhibitions, programs, and giving opportunities to visitors.
* Respond to visitor questions and encourage engagement with the artworks on display.
* Facilitate ongoing visitor engagement with the Gallery and Scripps College collections.
* Assist visitors with purchases of Gallery catalogs and merchandise.
* Collaborate with Gallery staff to create and implement educational initiatives and support the Gallery’s student organizations.
* Train interns and work-study students in visitor engagement procedures and best practices.
* Supervise interns and work-study students, including working closely with the Curator of Academic Programs and Collections to hire students, develop schedules, and track attendance and work hours.
** Inclusion and Access
*** Promote an inclusive and respectful environment for all visitors.
* Assist visitors with special needs in navigating the museum and accessing resources.
* Collaborate with museum staff to implement accessibility measures.
* Train interns and work-study students in accessibility procedures and best practices.
** Security and Safety
*** Open and close the Gallery.
* Monitor Gallery spaces and implement policies to ensure the safety of visitors and objects.
* Report incidents or security concerns to the appropriate staff.
* Maintain familiarity with emergency equipment and procedures.
* Train interns and work-study students in use of emergency equipment and implementation of emergency procedures.
* Respond calmly and effectively in emergency situations to ensure safety of visitors and objects.
** Gallery Maintenance and Operations
*** Keep detailed records of Gallery attendance and sales.
* Maintain a clean and orderly Gallery environment.
* Monitor Gallery spaces and report issues with objects, exhibitions, climate control, lighting, or facilities to appropriate staff.
* Provide operational support for Gallery events.
** REQUIRED KNOWLEDGE, SKILLS, ABILITIES:
** Individuals must possess the knowledge, skills, and abilities to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.
* Demonstrated knowledge of visitor engagement and accessibility best practices.
* Demonstrated knowledge of emergency equipment and procedures pertaining to the safety of Gallery visitors and exhibitions.
* Exceptional interpersonal and communication skills applicable to a deadline-oriented, creative, and academic environment.
* Ability to interact…