Head of Research Services

Head of Research Services

The Claremont Colleges Services (TCCS) is the central coordinating and support organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges. TCCS, with about 300 staff members, provides exceptional shared services to 9,000 students, and almost 3,600 faculty and staff. TCCS staff work in both student-facing services as well as administrative and operational services. Our numerous departments are located throughout The Claremont Colleges campus in the beautiful city of Claremont, California.

ABOUT THE POSITION:
Reporting to the Director of Research, Teaching, & User Services (RTUS), this position offers an exciting opportunity for a librarian to supervise and coordinate the core work of Subject Librarians including research support services and collection development. In collaboration with the Head of Information Literacy and Student Engagement and the Head of User Services, the Head of Research Services will be part of the RTUS leadership team and will provide input to the Director on issues, initiatives, and projects that affect the division's units.

This position will work closely with colleagues in collection development to coordinate the collection development work of Subject Librarians and with peers in RTUS to design and administer user centered service models for delivering high quality general research and instructional support, both online and in-person. This includes regular assessment and experimentation in order to ensure continuous improvement. The successful candidate in this position has the opportunity to bring their vision, creativity, and organizational skills to enhance the collections and services offered by The Claremont Colleges Library.

Priority Deadline:
The deadline for first consideration is September 11, 2026.

• Coordinates and assesses the division's research and reference service models.
• Working closely with the division's Director and the Head of Information Literacy and Student Engagement (HILSE), explores the division's research support service models with the goal to ensure high quality and user centered approaches.
• Working closely with the division's leadership team, creates training and documentation for the Library's tiered reference services provided by staff and student assistants.
• Working with the division's Director, and other stakeholders within the Library, investigates, and implements, best practices in scholarly communications outreach mechanisms as well as best practices in the creation of public guides and instructional information to facilitate the development of Open Educational Resources (OERs).
• Works with colleagues across the Library to support public-facing scholarly communications outreach and information-sharing related to copyright and open access initiatives. Builds upon Copyright First Responders training received by Subject Librarians.
• Works with colleagues in public services across the Library to build capacity among Subject and Teaching Librarians on topics related to digital scholarship, artificial intelligence (AI), data services, and primary source literacy.
• Maintains awareness of best practices and emerging trends and approaches related to research support services in academic libraries.

• In collaboration with the Head of Collection Management, oversees and coordinates the Subject Librarians' activities related to the selection of new materials for acquisition and relevant collection management projects to ensure the Library has a current, well-rounded, and diverse collection that supports the curriculum and research conducted at The Claremont Colleges.
• Maintains awareness of emerging approaches, innovations, and research related to collection development in academic libraries, such as: streaming media resources, e-book licenses, demand driven and evidence-based acquisitions, diversification of collections, and assessment of collections.
• Provides content to the Library's Associate Director for Communications regarding the unit's collections-based projects and…