CGU- Director of Operations at (TEI) and (CEC)

CGU
- Director of Operations at (TEI) and (CEC)

Established in 1925, The Claremont Colleges includes five undergraduate liberal arts colleges and two graduate institutions:
Pomona College, Claremont Graduate University, Scripps College, Claremont McKenna College, Harvey Mudd College, Pitzer College, and Keck Graduate Institute. Located on contiguous campuses in the Southern California city of Claremont, each institution has its own student body, faculty, governance, curricular emphasis, culture, and mission. Intercollegiate cooperation provides university-scale services and facilities. With 8,500 students and 3,300 faculty and staff located on more than 540 acres of land, The Claremont Colleges benefit from the diverse missions, character and culture, and the integration of academic and extracurricular programs that make up this truly unique consortium.

Nestled in the San Gabriel Mountain foothills, Claremont is 32 miles east of Los Angeles and part of the greater Los Angeles County.

Salary Range: $85,000-$100,000

Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

Reports To:

Executive Director of TEI

The Evaluator's Institute (TEI) at Claremont Graduate University and the Claremont Evaluation Center (CEC) are building a team of individuals who can help manage existing educational and training programs as well as launch new initiatives that will take the university into the future. The successful candidate has demonstrated strengths in project management, evaluation practice, business development, marketing, operations, and delivering online and hybrid programs.

The position is responsible for program development, client relations, financial analysis and management, supporting faculty relations, and logistical implementation of a portfolio of approximately 8-12 custom and open enrollment evaluation education programs per year, serving approximately 600 professional participants annually. The Program Director works independently, employing strategic analysis to take actions and make decisions that support TEI's and CEC's long-term goals.

The position is responsible for the creation of an optimal learning environment for participants and an optimal teaching environment for faculty. This position works closely with the faculty in CEC and TEI and supervises a team of graduate assistants.

Supervisory Responsibility:
The Budget Assistant in the School of Social Science, Policy, and Evaluation will report jointly to the Director of Operations for TEI and CEC budgeting, and to Dean of SSSPE for all functions.

Essential Functions :

• Design and implement open-enrollment and custom professional development programs in evaluation, including determination of educational goals and development of program curriculum.
• Assess the effectiveness of faculty and use data to continuously improve faculty performance
• Provide strategic analysis of the programs in relation to competitors by conducting research on competitors and competitive programming. Identify new markets to partner with for evaluation education.
• Price programs, considering revenues, margins, marketplace potential, and competition.
• Administer and execute all details associated with program implementation.
• Work with academic leadership, budget office personnel, information technology staff, enrollment service managers, marketing and communications, finance, and other stakeholders to develop and deliver innovative online learning.
• Professionally represent CGU's TEI and CEC at meetings with corporate, government, and non-profit sponsors, professional groups, and faculty to discuss new and continuing programs.
• Inspect, visit, and develop potential program sites.
• Conduct ongoing evaluation of TEI programs, policies, procedures, and workflows; identify opportunities for improvement; and implement or recommend changes to enhance participant experience, operational efficiency, and program performance.
• Understand and apply the tenets of adult learning theory and provide analysis and input into curriculum and program design to improve the learning experience and enhance the efficacy of TEI and CEC.
• Form strategic partnerships with appropriate organizations.
• Monitor program operations; respond to and resolve issues involving faculty, participants, and program delivery; and document and implement process improvements to support effective and consistent operations.
• Administer TEI Social Betterment award, including: development of supporting infrastructure; marketing efforts; award presentation; and post-award webinar.

Responsibilities:

• Develop and oversee financial budgets.
• Analyze costs, make and implement budgetary changes, and manage…