Claremont McKenna College Public Safety Officer

Job Description

This position requires a professional who takes pride in their uniform/appearance, exudes confidence, possesses an empathetic and caring demeanor, and understands the necessary balance on a college campus between collaborative constructive dialogue and enforcement related to safety and security.

The position reports to the Claremont McKenna College Executive Director of Public Safety and Emergency Management, and is responsible for supplementing existing safety and security efforts of the Campus Safety Department for all 7 of the Claremont Colleges in Claremont, California. The Claremont McKenna College (CMC) Public Safety Department takes the lead on all issues relating to safety and security s position will be permanently assigned to Claremont McKenna College, responsible as a consummate professional, to ensure and promote a safe, secure and service-oriented environment for students, faculty, staff, alumni and visitors to the college, consistent and compliant with all current federal, state and local regulations, to include CMC and Allied Universal standards, policies and procedures.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Uniformed Patrol-Customer Service Extraordinaire

• Proactively conducts footbeats on Claremont McKenna College (CMC)
- Interfaces with faculty, administration and students
- Answers questions/assists students, faculty, staff, alumni and visitors
- Acts as a first line ambassador for the college
- Identifies security/safety deficiencies/vulnerabilities

• Responds to dispatched radio calls to include suspicious circumstances, medical emergencies, criminal activity and other safety/security incidents

• Observes and reports/takes immediate action if urgency required
- Clearly communicates with/directs subjects in violation of campus policy and existing applicable state and federal law
- Articulately provides incident details to responding safety/law enforcement partners in accordance with MOUs/Post Orders
- Effects private persons arrests in accordance with state and federal law

• Provides recommendations/expertise to on-call Deans/RAs

• Gathers information and facts
- Interviews involved persons
- Conducts area search for witnesses, recovery evidence/information
- Photographs incident scene and retains for incident follow-up
- Takes photos, secures/processes evidentiary items based on policy

• Completes detailed, timely and accurate written reports
- Collects all relevant incident information-initiates information sharing/dissemination if relevant

• Testifies in court proceedings

• Acts as safety escorts on CMC campus
• Provides safety and security at special events/student gatherings
• Educates/trains students in crime prevention/personal safety measures

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma required, with minimum two-year degree or professional certification highly desired.

• Prior security/public safety experience is highly recommended, preferably in a college campus setting; experience in other service related industries, law enforcement and/or military highly desired.

• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization and with the general public, while continually functioning as an effective professional and team player.

• Must display exceptional quality customer service and communication skills.

• Must be able to display a healthy balance of empathy and assertiveness, to ensure the overall emotional/physical safety of students at Claremont McKenna College.

• Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain…