More jobs:
Desktop Support Technician
Job in
Clark, Union County, New Jersey, 07066, USA
Listed on 2026-06-02
Listing for:
ProKatchers
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Desktop Technician / Desktop Support Technician Location :
Clark, NJ 07066 Duration : 12 Months Shift Details :
On-Site
Description:
We are seeking an experienced and customer-focused Desktop Support Analyst where you’ll be the main IT contact for employees at an on-site IT kiosk. You’ll provide hands-on support and solve technical issues while delivering a great customer experience. What You’ll Be Doing:
Provide face-to-face IT support for walk-in employees Troubleshoot hardware, software, and connectivity issues Set up and configure laptops, desktops, mobile devices, and AV equipment Support tools like Windows, Mac, Office 365, Teams, Adobe Manage user accounts (Active Directory / O365) Handle and track issues using Service Now ticketing system Support conference room tech, printers, and network basics Act as a go-to person for Level 1 team escalation and mentoring
What We’re Looking For:
3–5 years of desktop support experience (Level 2 preferred) Strong knowledge of Windows, Mac, and Office 365
Experience with Service Now or similar ticketing tools Good understanding of basic networking (Wi-Fi, TCP/IP) Someone who is customer-focused, patient, and communicates clearly Organized and able to handle multiple issues in a fast-paced environment
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