Operations Manager

Overview

Why Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution. We have a long history of innovation, excellence, and exceptional customer service, and we’re looking for people to join our journey. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other.

We believe in collaboration and empowering employees to contribute to our mission.

If you’re looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be part of a company that’s making waves and empowering its people to do extraordinary things every day.

Role: Operations Manager in Syracuse/Rochester, New York. You will manage the day-to-day activities of a branch while evaluating current and proposed systems and procedures, recommending changes, and assisting in the implementation of new processes. The role requires leading and directing the workflow of others and traveling to both branches in Syracuse and Rochester. The Operations Manager reports to the Branch Manager and Corporate Operations.

• Audit and standardize all system processes and procedures
• Interview, hire, terminate, discipline and prepare annual reviews
• Streamline administrative functions for Customer Service, Warehouse, and Sales
• Lead continuous improvement efforts
• Oversee fiscal accountability and Monthly/Year End Closings
• Inventory Control/Cycle Count
• Oversee Branch Claims:
  Freight, Insurance, Workers Compensation
• Manage financial reports:
  Unbilled Tickets, Cycle Count Adjustments, Open Sales & Purchase Orders, Non-stock and Unavailable Inventory Management, Returns (OERMS/PORMS), Warehouse Transfer Exceptions, Order Entry Exceptions (OEIX)
• Oversee branch personnel including billing, customer service, warehouse, inventory control, and sales
• Review all daily branch activities
• Training and development of branch personnel
• Payroll
• Facilities Maintenance
• Branch Replenishment
• Employee Sales, Credit Card, Cash, and COD account reconciliation, OEROB (cash balancing report)
• Resolving branch disputes with Corporate Accounting:
  Accounts Payable, Accounts Receivable, Invoice Processing
• Trouble Shooting/Problem Solving
• Record Retention:
  Receipts, Packing Slips, Billing, OEROB, Manifests
• Attend weekly Operations Meetings

• HS Diploma + minimum 2-year college degree or equivalent work experience
• 8+ years of warehouse operations experience
• Must have warehouse and staff management experience
• Experience with Warehouse Management Systems preferred
• Ability to read, count accurately, do simple math, and write legibly
• Ability to follow and provide directions with emphasis on safety; ability to multi-task and meet tight deadlines; flexibility
• Ability to lift 50 pounds
• Proven leader with readiness to actively participate in all warehouse activities
• Forklift certification
• Strong decision making and problem solving skills

• Competitive benefits package including:
• 401(k) plan
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays
• Vacation
• Employee negotiated discounts

Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business. Turtle is one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches coast to coast. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.

You can begin by filling out our application online. To learn more, visit  or our Linked In page: @Turtle.

Turtle is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, martial status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.