Director, Improvement, Manufacturing
Listed on 2026-03-01
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Management
Operations Manager, Business Management, Program / Project Manager
Job Title
Director, Performance Improvement
DivisionOperations
LocationThe HUB (Clark, NJ)
Reports ToVP, Open Manufacturing
Who We Are:For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.
What You Will Do:Responsible for developing, leading and sustaining the manufacturing plant's continuous improvement culture while partnering with cross-functional leadership and team members to reach targeted business and operational goals through Lean and Six Sigma techniques. As a continuous improvement leader, the focus is to train, coach, and mentor team members and co‑workers on a range of skills from tactical improvement techniques to overall strategy.
Coaches, trains, and evaluates staff to drive culture of empowerment and capabilities. Responsible for developing the plant strategy for the long term plant vision in delivery manufacturing excellence results. Responsible for performance data analytics and benchmarking.
- Develops, strategizes, executes and supports Continuous Improvement projects focusing on Manufacturing & Supply Chain, Quality, Cost, and Safety of the plant.
- Drives a Performance Improvement culture across the functional teams and provides ongoing coaching, support, training and development. Provides departmental/plant direction to independently execute projects. Ensures execution of CI projects directly impact KPIs identified within Plant Scorecard.
- Directly responsible for OMA's R4G long-term strategic vision and the execution of aligned roadmap & frame.
- Collaborate with Internal Controls to ensure CI culture is directly influenced with process improvements. Serves as one of the main liaisons with NOE & DGO to ensure local processes are in line with Group Norms.
- Identify and lead Continuous Improvement opportunities, define scope and project goals. Collaborates to determine financial impact of these CI Projects.
- Develop and update Six Sigma training materials. Directly provide formal and informal lean training (six sigma, Kaizen). Coach and guide trainees to accelerate execution and completion of black/green belt projects
- Communicate project objectives and metrics, resolve barriers and monitor lean initiatives.
- Coordinates and/or executes specific skill training for management teams in cooperation with HR.
- Develops a CI roadmap/master plan annually for the entire facility and provides assistance for the execution (facilitation, coordination, visualization).
- Proactively collaborates with regional/network and local CI Managers from other plants across categories/countries in order to communicate the global benchmarking methodology. Supports regional/network CI Manager on benchmarking best practice database.
- Ensures technical excellence and consistent approach with common language and toolsets.
- Drive the steering meetings regarding performance improvement initiatives.
- Partner with corporate operations to implement performance improvement projects/processes and influence the direction the organization in alignment with the needs of the plant.
- Ensure that all objectives are tracked through scorecards that define the teams' performance and are used by the team on regular basis.
- Conduct regular audits and assessment on the processes implemented.
- 8+ years of experience in process improvement and with proven ability to demonstrate continuous improvement initiatives that have led to improved performance
- Demonstrated lean manufacturing skills and experience
- Able to combine assertive initiative with professional discipline and demeanor to accomplish difficult tasks through other people
- Strong analytical and problem solving skills, including experience in statistical analysis coupled with the ability to provide objective feedback and accurate root cause analysis
- Demonstrated analytical and problem solving skills and an understanding of simplification/improvement methodologies
- Demonstrated ability to work effectively and influence a wide array of personnel from plant floor hourly employees to HQ management, and across supply chain functions
- Demonstrated ability in leading an operation through a significant transition or transformation; delivering under difficult situations, and adapting to new work environments
- Demonstrated understanding of successful change leadership and principles of design
- Proven leadership skills, project management skills and business acumen
- Excellent…
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