Global Account Manager - Fashion

About UsReady to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values:
Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better. Together.

This position has a base compensation range of USD  to USD . In addition to this base compensation and eligibility for a performance incentive bonus, you'll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture.

Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.

The Global Account Manager - Fashion - acquires new business of high complexity and expands existing customer relationships into new countries worldwide with strategically important medium and large customers, primarily AMCS based. Will also represent the entire range of BU products. We are looking for a candidate with a Fashion Logistics background.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prospect and develop new business opportunities that would have direct effect for Hellmann countries worldwide, for which decision making is based primarily in AMCS via lead generation, telemarketing, direct mail, personal network etc.

Expand relationships with strategically important medium and large customers from our global customer base, creating new opportunities which will impact countries worldwide, wherein the customer regional HQ is based in AMCSApply the methods of Hellmann Sales Process:
Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived value

Deliver personal sales plan in CRM on time and against budget (monthly) as agreed with the leadership

Maintains effective customer records as prescribed within our CRM system

Prepares customer quotations, presents proposals, and closes business

Establish Service Level Agreements and Standard Operating Procedures with the assigned customers

Proactively leads a joint customer planning process that develops mutual performance objectives, financial target and critical milestones (KPIs) for a 1–3-year period

Support in new customers’ implementation by directing company implementation resources and by managing customers’ expectations

Collaborate with all internal and external stakeholders to ensure profitable business and achieve targets

Creates new sales leads within the Hellmann network and follows up on generated leads

Provides continuous process improvement feedback to internal stakeholders

Owns the customer complaint process and ensures successful implementation of solutions including lessons learned

Acts within our Hellmann business code of conduct

Achieves assigned sales goals in assigned key accounts (GP, Volume Target as assigned)
Meets assigned expectations for growth and profitability of their customers

Completes customers development plans that meet company standards

Works closely with and guides the Opportunity Management Team (OMT) to deliver customer RFQ’s responses based on their customers’ compelling needs

Live and deliver the Hellmann brand promise by building and maintaining lasting relationships with customers

Perform other duties as assigned SUPERVISORY RESPONSIBILITIES There are…