Senior Systems Engineer - Technical Support

Data Intelligence, LLC is seeking an experienced Senior Systems Engineer – Technical Support to support one of our federal law enforcement clients. This role is responsible for the design, administration, maintenance, and modernization of the technical infrastructure supporting enterprise data integration operations. The Senior Systems Engineer will oversee system configuration, virtualization, automation, cloud infrastructure, web services, and secure data exchange technologies that enable mission‑critical information sharing across criminal justice systems.

The ideal candidate possesses extensive systems engineering expertise across Windows, Linux, and Unix environments, along with strong experience supporting enterprise integration platforms, cloud technologies, automation, and secure data exchange solutions within a highly secure federal environment. This position may be performed remotely or onsite in Clarksburg, West Virginia.

• Oversee the maintenance, configuration, and reliable operation of enterprise computer systems, network servers, virtualization platforms, and supporting infrastructure.
• Install, configure, maintain, and upgrade computer hardware, software, operating systems, and virtual server environments.
• Troubleshoot hardware and software issues by performing diagnostics, documenting root causes and resolutions, prioritizing incidents, and evaluating operational impacts.
• Develop, maintain, and utilize automated tools supporting enterprise data integration services and system modernization efforts.
• Support and maintain web services, Secure File Transfer Protocol (SFTP) connections, and secure data exchange capabilities.
• Develop, configure, and maintain ETL solutions and automated data integration tools supporting enterprise information sharing.
• Recommend and implement standardized approaches that improve data integration efficiency, consistency, and scalability.
• Develop, maintain, and enhance existing data integration solutions while supporting implementation of new vendor technologies.
• Design and maintain automation tools that modernize data ingest processes and enterprise data‑sharing pathways.
• Evaluate architectural constraints and recommend improvements that enhance performance, scalability, reliability, and operational efficiency.
• Install, configure, and maintain secure HTTPS web servers in both cloud and on‑premises environments supporting static and dynamic web applications.
• Support Java application environments, APIs, Java Servlets, and Java Server Pages (JSP) used to facilitate secure information sharing.
• Produce, maintain, and support data integration applications that transform multiple data sources into standardized XML formats.
• Develop and maintain technical documentation, including:
  • Standard Operating Procedures (SOPs)
  • Technical documentation
  • Process workflows
  • White papers
  • Status reports
  • Dashboards
  • Program reports
• Track project milestones, deliverables, and operational metrics while providing recurring reports and status updates to leadership.
• Operate within the FBI CJIS Division's Scaled Agile Framework (SAFe) environment and actively participate in Agile Release Train (ART) activities.

• Bachelor of Science degree in Computer Science, Systems Engineering, Information Technology, Information Systems, or a related technical discipline.

Candidates must demonstrate experience in the following areas:

• Systems engineering supporting enterprise data integration environments.
• Creating and maintaining data applications and automated tools supporting enterprise integration processes.
• Maintaining and troubleshooting:
  • Web Services Description Language (WSDL)
  • Java Key Store (JKS)
  • Security certificates
  • Encryption technologies
• Web services technologies, including:
  • SOAP
  • RESTful services
• Developing software tools, utilities, and automation using:
  • Python
  • PHP
  • Java Script
• Configuring and maintaining systems across:
  • Windows
  • Linux
  • Unix
• Developing and maintaining software integration tools using:
  • Java
  • Python
  • C#
• Database development and administration, including:
  • PostgreSQL
  • Linux SQL
  • SQLite
  • Oracle
  • PL/SQL
  • T-SQL
• Configuring thin‑client executable code utilizing SFTP to…