System Administrator Intermediate​/IT Administrator II

System Administrator Intermediate/IT Administrator II

Job Category: Pending Position Availability

Requisition Number: SYSTE
002607

• Posted :
  November 14, 2025
• Full-Time

Clarksburg, WV (DFSC BOD) – 26306, USA

Highlights:

• Our Team is very motivated for the success of the mission, also the contract is very flexible with hours.
• The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter.
• You’ll have the opportunity to review the different technologies and understand our environment and the impact across the globe.
• Customer support is a huge factor for our Client and to understand the requests from around the world.
• You’ll become well-versed in Windows Servers, Nutanix, ESXI, along with other technologies.

Typical Day: Desktop support administrator is highly dynamic and centers around solving technical issues for end-users. A significant portion of the day is spent handling and prioritizing support requests, with the remaining time dedicated to projects, system maintenance, and documentation.

Tasks:

• Install, configure, and upgrade desktop hardware, operating systems, and software.
• Diagnose and resolve end-user issues (software errors, hardware failures, network problems).
• Reset or unlock user accounts and passwords.
• Set up new desktops, laptops, monitors, docking stations, and peripherals.
• Ensure systems have updated antivirus/antimalware protection.
• Apply patches and updates to operating systems and applications.
• Push software updates via MECM, Power Shell or other management tools.
• License tracking and compliance.
• Respond to tickets, phone calls, chat requests, and walk‑ups.
• Escalate complex issues to higher‑level support or specialized teams.
• Document troubleshooting steps and resolutions in the ticketing system.

Requirements:

Education: Bachelor’s Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Desired not required)

Education Substitution: Two (2) years’ experience may be substituted for an associate’s degree.

Experience: Four (4) Years.

• Must be a US Citizen.
• Must be able to obtain and maintain an active DoD Secret Clearance.
• Must have at least four (4) years of relevant experience working in an IT or Service Desk environment.
• Must meet DoDM 8140.03 (formerly DoD 8570 IAT-II) compliance (e.g., CompTIA Security+ or CompTIA Server+).
• Experience providing IT support services and troubleshooting across mixed environments, servers, mobile devices, A/V equipment, and Active Directory.
• Extensive working knowledge of Operating System delivery methods (Microsoft Endpoint Configuration Manager (MECM), etc.) and troubleshooting command specific applications.
• Ability to work in a fast‑paced and constantly evolving environment.

Certifications IAT Level II. (Security+ CE)

• Security clearance/IT access requirement – Secret/IT level – II.
• Investigation requirement – Tier 3 (T3) (equivalent or higher).
• Computing Environment (CE) Certifications to be determined by government upon final job assignment.
• Proficiency with Microsoft Office products.
• Experience creating and modifying documentation for technical processes and procedures.
• Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail.
• Strong written and verbal communication skills.
• Excellent analytical, quantitative, and organizational skills.
• Good interpersonal skills and communication with all levels of management.

Desired

Qualifications:

• Microsoft Certified Modern Desktop Administrator Associate, or equivalent.

Physical Requirements: Ability to lift and move desktop equipment.

Shift &

Work Schedule:

• The Contract has the flexibility to allow…