Child Support Specialist Trainee - Human Services - Bureau Child Support Enforcement - Wood
Listed on 2026-02-27
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Social Work
Government Administration, Family Advocacy & Support Services
Nature of Work
In a training capacity, performs entry‑level Child Support Enforcement work. Through formal classroom training and on‑the‑job training, job assignments are designed to develop familiarity with Child Support laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). The employee will learn in this position during a training period where employees perform beginning‑level case work, process cases through locations, develop cases, provide initial notice to non‑custodial parents regarding obligation and Child Support Enforcement involvement.
Under close supervision the employee will acquire knowledge and abilities leading to independent management of a caseload in Child Support Enforcement.
This position requires monthly evaluation and progress monitoring by supervisory staff. The employee will learn to locate parents, assets and sources of income and calculate the Child Support formula. The employee will research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies and case files for the BCSE Attorney.
Beginning‑level work includes responding to customer service inquiries to include resolution of less complex case issues, composing routine correspondence, and maintaining confidentiality of information. This posting is for a Caseworker. This position is located in Wood County.
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Minimum Qualifications- Training: High school diploma or equivalent.
- Experience: Four (4) years of clerical and/or paraprofessional experience.
- Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
- Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.
- Special substitution: To allow clerical/customer service, corrections/community corrections experience to substitute.
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