Information Technology Specialist

Are you a dependable, solutions-focused IT professional who enjoys troubleshooting technology and supporting others? Northwest Mississippi Regional Medical Center (NWMRMC) is seeking a knowledgeable and service-oriented
Information Technology (IT) Specialist
to join our Information Technology team.

In this role, you will provide technical support and maintenance for computer systems, networks, applications, hardware, software, and telecommunications across the hospital and affiliated clinics. You will work closely with employees, leadership, vendors, and clinical teams to resolve technical issues, maintain system performance, support healthcare applications, and help ensure the security and reliability of critical technology systems.

Are you a dependable, solutions-focused IT professional who enjoys troubleshooting technology and supporting others? Northwest Mississippi Regional Medical Center (NWMRMC) is seeking a knowledgeable and service-oriented
Information Technology (IT) Specialist
to join our Information Technology team.

In this role, you will provide technical support and maintenance for computer systems, networks, applications, hardware, software, and telecommunications across the hospital and affiliated clinics. You will work closely with employees, leadership, vendors, and clinical teams to resolve technical issues, maintain system performance, support healthcare applications, and help ensure the security and reliability of critical technology systems.

At Northwest Mississippi Regional Medical Center, we are committed to providing high-quality, sustainable healthcare to the citizens of Northwest Mississippi. We believe every team member plays an important role in supporting our patients, providers, employees, and communities.

• Mission-Driven Work:
  Support a community-focused healthcare organization dedicated to improving lives.
• Professional Growth:
  Opportunities for training, development, and continued advancement in healthcare technology.
• Collaborative Environment:
  Work closely with clinical, administrative, and technical professionals throughout the organization.
• Meaningful Impact:
  Help maintain the technology systems that support safe, efficient patient care and hospital operations.

• Provide daily technical support for hospital staff, including troubleshooting hardware, software, network, and printer issues.
• Install, configure, and maintain desktops, laptops, servers, and mobile devices.
• Monitor and maintain system performance, connectivity, and data backups.
• Respond promptly to IT help desk tickets and provide user education when needed.
• Assist with Active Directory, user accounts, access controls, and permissions.
• Support hospital systems including Electronic Health Records (EHR), radiology systems, and other clinical applications.
• Work with the IT Manager to implement security measures, software updates, and patches to support HIPAA compliance.
• Assist in maintaining inventory of IT hardware, software licenses, and related documentation.
• Provide technical support for telehealth systems, virtual meetings, and communication platforms.
• Collaborate with vendors and consultants for specialized support and new technology deployment.
• Participate in the after-hours on-call rotation for IT emergencies and maintenance.
• Maintain confidentiality and comply with hospital policies related to patient information and data security.
• Perform other duties as assigned.

• Associate degree in Information Technology, Computer Science, or a related field required.
• Bachelor’s degree preferred.
• Minimum of 2–4 years of IT support experience, preferably in a healthcare or hospital setting.
• Working knowledge of…