Dental Practice Manager

Ethne Health is a non-profit, Christ-centered medical home that provides primary care, psychiatry, and dental services to the diverse community in and around Clarkston, Georgia. Just outside Atlanta, Clarkston has been a site for refugee resettlement since the 1980s and has been called "the most diverse square mile in America." Ethne currently provides patients from over 35 language groups with culturally sensitive, neighbor-centered medical care.

Ethne Health is located in the diverse community of Clarkston, GA - home to over 70 people groups, some of whom come from unreached areas of the world. Ethne Health is passionate about sharing and showing the love of Jesus in caring, compassionate, thoughtful ways --first to each other, and then to our patients and community.

The Dental Practice Manager provides quality care and services to patients by being responsible for overseeing the day-to-day operations of a dental practice. This individual ensures the efficient management of all administrative, financial, and clinical aspects of the practice, including managing staff, managing patient flow, and ensuring the practice adheres to relevant laws and regulations. The manager will work closely with the dental team to provide a positive and professional environment for both staff and patients.

Ensure all patients enjoy a positive experience, and are treated with the care and compassion expected.

Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.

Affect favorable billing and collection outcomes. Ensure all patient services and billing information is collected and submitted timely and accurately.

Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures.

Develop favorable relationships with all patients. Treat everyone with respect, dignity, and compassion.

Establish favorable working relationships with all staff members associated with clinic operations, including dental assistants, dental hygienists, dentists, and related staff.

Uphold and consistently represent the values and mission of the organization at all times.

Represent the organization in a highly professional manner at all times.

Ensure the organization is appropriately staffed with a full complement of clinical staff. Foster a workplace that results in the development of a high performing team of professionals and staff. Ensure that all staff are properly coached and directed, and that clearly defined measurements of performance and rewards are utilized to enhance individual and organizational effectiveness.

Personally, and at all times, uphold and ensure all associates conduct themselves at all times in a manner consistent with the organization's values, mission, policies, and expectations.

Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and temperaments represented among Ethne Health staff and patients, treating others with kindness and professionalism in all they do.

Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to detail in all work matters, and a willingness to learn from others.

An ability to work independently, take initiative, and set priorities in accordance with the needs and mission…