Patient Access Representative

Hospital, 1221 Highland Avenue, PO Box 189, Clarkston, WA 99403, USA

The Patient Access Representative is responsible for the financial clearance of scheduled patients, including insurance verification and price estimation. This position will maintain a proficient understanding of insurance plans, including state Medicaid, employer-sponsored plans, Medicare Advantage plans and Qualified Health plans offered via the state Exchanges. The Patient Access Representative will determine benefit and coverage levels and connect patients with financial assistance resources as needed.

In all encounters with patients and families, the Patient Access Representative will strive for the highest level of customer service.

• Strong organizational stills and ability to prioritize tasks.
• Excellent computer skills and the ability to adapt to various programs/systems.
• Excellent verbal and written communication skills.
• Working knowledge of medical terminology.
• Ability to identify and solve problems independently.
• Ability to type and use telephone.
• Ability to assess and observe patients; communicate face to face and via telephone with patients, patient families, physicians and co-workers.

• Associate’s degree in Healthcare Administration or equivalent college coursework, preferred.
• High school diploma or equivalency (GED) required

• 1 to 3 years insurance verification, revenue cycle functions, hospital/physician offices, or related area(s), preferred,
• 1-3 years customer service experience, required.

• Paid Time Off
• Medical, Dental and Vision
• Flexible Health Spending Account and Dependent Care Spending Account
• Retirement - 403(b) with matching contributions

Tri State Health is located in Clarkston, WA, which is nestled within the Lewis Clark Valley. The Lewis Clark Valley is a hidden gem, located at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings.

Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Your Health Is Our First Priority!

We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

• Quality. Through teamwork, we strive to continuously improve our quality of care and service.
• Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.
• Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.
• Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.
• Innovation. We embrace and integrate new ideas and technology to improve our community’s health and wellness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.