Registered Administrative Assistant

Overview

First Merchants Bank is seeking a Registered Administrative Assistant to join our team! This position will provide administrative, operational, sales and service support for assigned Investment Consultants within the First Merchants Investment Services Team.

Business Management

• Review and act upon items for attention from broker / dealer (Cetera)
• Monitor incoming and outgoing transfers
• Assist with 1099s and other tax time issues
• Communicate and process client Required Minimum Distributions (RMD)
• Review of insufficient funds for periodic distributions
• ACH maintenance
• Manage and maintain client withdraw/ deposit requests
• Beneficiary updates/ personal information updates (with Cetera & Product sponsors)
• Cost basis information

Client Service

• Place unsolicited trades & securities received
• Complete necessary documentation to handle the processing of trades
• Meet with clients to obtain client and/or advisor signatures
• Establish online access to financial planning software or other pertinent websites
• Schedule client review appointments
• Handle phone calls & emails; respond appropriately to client needs
• Communicate with product partners on behalf of the client and/or Investment Consultant

Business Development

• Assist in preparation of documents for account opening, transfer of assets, etc.
• Annuity Net Order Entry (when applicable/ necessary)
• Establish ACH and or Periodic / Systematic deposit
• Scanning and submitting new account documentation (when applicable / necessary)
• Assist in review of My Business Status
• Confirm all direct accounts are linked to Cetera accounts

Administrative Support

• Handle phone calls & emails; respond appropriately to internal/ external partners
• Assisting Consumer Bank Employees with FMIS client issues, referrals & setting appointments
• Maintain & Order Office Supplies
• Meet with advisor to review instructions when preparing to meet with new clients.

Operational Support

• Confirmation of daily ACH / settlements
• Processing and filing of monthly transmittals to Cetera Principal Review Desk
• Submitting marketing / advertising to compliance (business cards, stationary, signage, etc.)
• Process regional incoming / outgoing mail
• Assistance in maintaining compliance of all required FINRA files and documentation
• Document all contact and actions taken with client in CRM

• High school diploma or equivalent (GED).
• Over one (1) year of administrative, clerical or related experience.
• Experience utilizing a Contact Management System (CRM)
• FINRA Series 6 License
  - Investment Company and Variable Contracts Products Representative within 6 months of employment
• FINRA Series 63 License
  - Uniform Securities Agent State Law within 6 months of employment
• Other - Proficient with Windows based software, including MS Word, Excel, and Power Point

• Licensing- FINRA Series 7 License
  - General Securities Representative
• FINRA Series 66 License
  - Uniform Combined State Law

• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Tuition Reimbursement
• Additional Benefits

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is: To enhance the financial wellness of the diverse communities we serve.

Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.