Dual Rate Supervisor​/Ticket Writer - Clarksville

Dual-Rates will work as ticket writers some days and supervisors other days. They may even be a ticket writer part of their shift and supervisor part of their shift

• Dual-Rate Supervisor may not void a wager they wrote as a writer
• Contribute to the smooth running of the sports book
• Greet guests, handle guest inquiries, and provide excellent guest service
• Conduct wagering transactions by inputting betting information, printing tickets, accepting money, and giving tickets to customers
• Assist guests with wagering at betting kiosks and/or via mobile/internet applications where appropriate.
• Verify winning tickets
• Explain information regarding wagers to guests as needed
• Accurately maintain bank/cash drawer
• Maintain and update betting boards and televisions
• Comply with all wagering and sports book policies
• Comply with AML & Title 31 requirements and procedures
• Comply with all Sports book and Caesars Entertainment policies and procedures
• Work as a member of a team and get along with co-workers
• Communicate effectively with co-workers, supervisors, and leadership
• Contribute to a fun, positive work environment

• Supervise team to ensure compliance with all wagering policies
• Supervise all personnel in Sports book Operations to ensure maximum productivity
• Ensure compliance with all wagering and sports book policies
• Ensure compliance with AML & Title 31 requirements and procedures
• Ensure compliance with all Sports book and Caesars Entertainment policies and procedures
• Resolve any disputes in accordance with house rules and in compliance with regulations
• Ensure that customer service and development are a top priority for all personnel