Zone Lead

Company Description

At Home Group Inc. is a home décor retailer dedicated to helping customers create spaces that reflect their personal style—warm, thoughtful, and inviting. As a go-to source for design and decorating inspiration, At Home offers exclusive collections that combine strong value with distinctive, on-trend style. The company is committed to inspiring customers to “Design Their Life At Home” through beautiful, accessible solutions for every room.

Headquartered in Dallas, Texas, At Home operates 229 stores across 39 states, providing broad opportunities for retail professionals. Additional information about the company, its products, and its stores can be found at

The Zone Sales Lead is a full-time, on-site role based in the Louisville Metropolitan Area, responsible for driving sales performance and an exceptional customer experience across assigned store zones. This role oversees daily floor operations within their zone, including merchandising execution, inventory presentation, and adherence to store standards. The Zone Sales Lead coaches and supports team members, provides on-the-spot training, and models effective selling and customer service behaviors.

Responsibilities include monitoring sales metrics, aligning staffing to traffic patterns, and partnering with store leadership to execute promotional activities and company initiatives. The role also involves resolving customer issues, ensuring compliance with safety and operational policies, and contributing to a positive, inclusive team environment.

• Strong Communication skills, including clear verbal and written interactions with customers and team members.
• Demonstrated Customer Service skills, with a focus on building customer loyalty and delivering a welcoming in-store experience.
• Proven Sales skills, including meeting or exceeding sales targets and effectively promoting products and promotions.
• Experience in Training team members, providing feedback, and supporting skill development on the sales floor.
• Sales Management capabilities, such as overseeing a zone or department, managing priorities, and supporting daily store operations.
• Previous retail experience in a leadership or lead associate role preferred.
• Ability to work on-site in the Louisville Metropolitan Area, including evenings, weekends, and holidays as needed.
• Strong organizational, time-management, and problem-solving skills, with attention to detail in merchandising and store presentation.
• Comfort with basic technology and point-of-sale systems; ability to interpret sales reports and store performance metrics.
• High school diploma or equivalent required; additional education in business, retail management, or related fields is a plus.