Director, and Retirement

The Director of Benefits and Retirement Services oversees and manages all employee and retiree benefits programs. This position serves in a leadership role within the Office of Human Resources and works collaboratively with other HR directors on a wide range of human resource matters. The Director acts as an expert consultant and interacts frequently with senior leadership and university administrators.

This position serves as a key liaison with third-party administrators, leads benefit-related audits and renewals, and ensures ongoing communication and education regarding all benefit offerings.

• Administer the State of Tennessee’s employee benefits programs, including health and retirement plans.
• Compile reports from HR and benefits databases as needed and reconcile all benefits-related billing invoices to ensure timely and accurate payment.
• Counsel employees on retirement options and assist with the completion of retirement documentation, including post-retirement programs.
• Manage, review, and reconcile employee contribution deferral discrepancies, ensuring payroll accurately reflects participant elections.
• Supervise and manage the work of the HR Generalist, Leave and Benefits, who is responsible for:
  • Paid and unpaid leave programs, including workers’ compensation
  • Administration of the University sick leave bank
  • Leave transfers to and from eligible State agencies
  • Longevity payments
  • Annual programs and activities, including Staff Service Awards, Annual Open Enrollment/Benefits Fair, Retiree Luncheon, and other benefits-related trainings and events

• Strong organizational, analytical, and communication skills
• Proficiency in Microsoft Office applications and HRIS systems
• Ability to handle confidential information with discretion and integrity
• Knowledge of State of Tennessee benefits programs (preferred)
• Demonstrated experience supervising and managing employees

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible force frequently or constantly to lift, carry, push, pull, or otherwise move objects

• Bachelor’s degree in business or related field
• Five (5) years or more of solid benefits administration experience
• Seven (7)+ years of experience in a senior-level Benefits Management role (is preferred)

• Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP)
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR)