Data Center Technician, Server Operations

Minimum qualifications

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non‑standard hours, including weekends, night shifts, holidays and shift‑based schedules as required.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component‑level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state‑of‑the‑art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you will install, configure, test, troubleshoot and maintain hardware (such as servers and their components) and server software (such as Google's Linux cluster). You will also configure complex components such as networks, routers, hubs, bridges, switches and networking protocols, and participate in or lead small project teams on larger installations, developing contingency plans.

A typical day involves manual movement and installation of racks, and while it can be physically demanding, you will work with cutting‑edge infrastructure.

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward problems with equipment or infrastructure, applying necessary resources to resolve identified issues.
• Maintain the security and integrity of data, tracking various forms of media to check for standard data security issues (e.g., data not properly erased) in accordance with Google security standards.
• Disassemble specific equipment that has reached end‑of‑life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventive maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

US: $86,000 - $119,000 (USD) + 15% bonus target + equity + benefits

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.