Quality Manager

Crucible Zinc

Crucible Zinc is a growth-oriented metals manufacturing company focused on producing high-quality zinc products through safe, efficient, and environmentally responsible processes. We are committed to operational excellence, continuous improvement, and responsible stewardship of our people and resources. Our team-driven culture emphasizes safety, integrity, and collaboration while investing in innovation and employee development. At Crucible Zinc, employees play a vital role in supporting reliable operations and delivering value to our customers and communities.

• Lead Integrated Management System and ISO Recertification
  • Own the implementation, maintenance, and continuous improvement of ISO 9001, ISO 14001, and ISO 45001.
  • Develop and execute certification, recertification, and surveillance audit plans; serve as the primary contact for certification bodies and third-party auditors.
  • Lead internal audits, management reviews, nonconformity closure, corrective action verification, and controlled document/record management.
• Manage Site Quality Assurance and Quality Control
  • Establish the Clarksville Smelter quality strategy, standards, inspection and test plans, critical-to-quality parameters, sampling, product release, traceability, and calibration controls.
  • Monitor quality of raw materials, production processes, laboratories, intermediate and finished products, packaging, storage, and shipment.
  • Lead investigations of product defects, process deviations, customer complaints, audit findings, and recurring nonconformities using RCA, FMEA, SPC, 5-Why, and CAPA.
• Lead Quality for the Future Integrated Smelter Complex
  • Serve as the overall quality lead from engineering, procurement, construction, and fabrication through mechanical completion, commissioning, start-up, ramp-up, and commercial operation.
  • Develop the Project Quality Management Plan, quality governance, organization, ITP requirements, NCR/deviation/punch-list controls, turnover dossiers, and operational quality readiness.
  • Review and approve contractor and supplier quality plans, inspections, FAT/SAT, material and welding records, as-built documentation, and commissioning test records.
• Manage Supplier, Contractor, Audit, and Continuous Improvement Activities
  • Establish risk-based supplier and contractor qualification, audit, surveillance, scorecard, and corrective action processes.
  • Partner with Operations, Metallurgy, Maintenance, Engineering, Laboratory, Supply Chain, EHS, Commercial, and Project teams to resolve quality issues.
  • Build and lead the quality organization, develop competencies and internal auditors, and report quality KPIs, major risks, and improvement priorities to management.

• Bachelor's degree or abovein Quality/Industrial or Metallurgical, Materials, Chemical, Mechanical Engineering, or a related technical discipline
• 10+ years of progressive experience in quality assurance, quality control, operations, metallurgy, engineering, or integrated management systems in a smelter, steel mill, refinery, metals processing plant, mining operation, chemical plant, or comparable heavy industry.
• 5+ years of experience in a quality leadership or management role.
• Proven experience implementing, maintaining, auditing, or leading certification/recertification activities for ISO 9001; practical working knowledge of ISO 14001 and ISO 45001.
• Experience managing certification, surveillance, customer, and internal audits, including timely closure and effectiveness verification of corrective actions.
• Strong knowledge of industrial process control, inspection and testing, product conformity, traceability, calibration, laboratory data integrity, and nonconforming product control.
• Demonstrated capability in root cause analysis, CAPA, document control, management review, risk-based thinking, and data-driven continuous improvement.
• Strong written and verbal English communication skills and the ability to coordinate with senior management, operations, engineers, contractors, suppliers, auditors, regulators, and customers.
• Ability to work in office, operating plant, laboratory, and active construction/commissioning…