Retail & Operations Leader
Job in
Clawson, Oakland County, Michigan, 48017, USA
Listed on 2026-09-09
Listing for:
H&R Block
Full Time
position Listed on 2026-09-09
Job specializations:
-
Management
Operations Management, Client Relationship Management
Job Description & How to Apply Below
H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee a portfolio of 4–6 retail offices, ensuring a consistently excellent client experience. You will set expectations for service delivery, manage operations, and drive business results while coaching Tax Professionals and Client Services staff.
As a visible, hands-on leader, you will balance strategic oversight with in-office presence, collaborating across locations to improve performance, readiness, and client
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