Store Manager, Retail & Store Manager

About the role

As Store Manager, you will grow the company brand by delivering best‑in‑class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

• Drive sales and deliver against key performance metrics (KPMs)
• Recruit, train, and manage store team, including ongoing development and disciplinary action
• Manage day‑to‑day operations, including payroll, inventory, merchandising, and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment

• Bachelor’s degree in business administration or related field preferred
• 4–6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting
• Experience leading, developing, and motivating a sales‑focused team; big‑box experience preferred
• Experience managing overall financial performance
• Familiarity with point‑of‑sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8–10 hours a day. Ability to safely lift, load, and handle cases and pallets. Climb ladders and lift 50 lbs. overhead and repeatedly. May be exposed to various outdoor weather conditions throughout the workday.

• Paid Time Off (PTO)
• Store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & more!

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.

Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.