On-Site Automation Technician

Description

Job Type: Full-time

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER®, are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk.

With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at

The Automation Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to racking, dock & doors, robotics and conveyor systems.

Must have 5 years minimum experience in automation, own mandatory tools, strong technology skills, strong office skills, self‑motivated, organized, strong communication skills, relationship and team building skills, works well under pressure, and can work assigned schedule.

• Point of contact for customers
• Performing and completing PMs & repairs
• Facilitate work/repair requests
• Provide shift coverage & fill in for PTO requests
• Willing to be on call
• Communicate PTO coverage plans with direct supervisor and/or customers
• Coordinate and drive warranty requests
• Facilitate outside vendor work (PO process and billing)
• Facilitate all outside‑of‑scope work
• Parts ordering and inventory management (5S inventory skills)
• Fill out and complete daily work orders
• Attend and complete monthly safety training requirements
• Troubleshoot equipment failures, including root‑cause analysis. Research potential warranty, rework and continuously repetitive repairs using historical equipment data available through Field Connect service platform
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines
• Judgment and decision making – consider relative costs and benefits of potential actions to choose the most appropriate course of action
• Inspect equipment – perform audits on equipment audits per the PM planning tools schedule in Field Connect service platform
• Communications – provide information to supervisor and co‑workers by phone, in writing, e‑mail, or in person
• Timely and accurate completion of all work orders and service records per the Concentric time standard
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform

• All work must be completed in a safe manner
• Safety requirements by customer and Concentric must be adhered to
• Work areas will be maintained to ensure safety
• Work areas will be kept clean and organized daily
• Timely completion of safety training modules
• Other duties as assigned by supervisor

• A scorecard that reflects performance in areas such as:
• PM completion
• Tech efficiency
• Customer satisfaction
• Inventory variance
• Work in progress
• Safety
• Shop cleanliness & 5S
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information
• Other key performance indicators as assigned

• High School or GED diploma required
• Must have 3–5 years’ experience as an automation tech / automation bots / technology savvy
• Must have E80 experience to be considered
• Strong electrical troubleshooting skills (480V, 240V, 24V, 48V)
• Able to read electrical schematics, wiring diagrams, hydraulic diagrams, pneumatic prints
• Ability to organize own work and work independently, with limited supervision
• Ability to work with individuals from diverse backgrounds and needs, and across remote offices
• Strong mechanical troubleshooting skills
• Basic handyman and plumbing skills
• Must understand how to troubleshoot and diagnose electrical components involving wiring diagrams and schematics, general…