Client Care Assistant; Part-time

Client Care Assistant (Part-time) (Clayton, MO)

Stange Law Firm is accepting resumes for a professional, responsible, and outgoing person to work as a part‑time Client Care Assistant.

The office hours are between 9 a.m. – 5 p.m., Monday‑Friday. The position is up to 29 hours per week at $14‑$15 per hour.

Primary responsibilities include:

• Communicate with clients about concerns regarding attorney and firm practices
• Provide customer service, establishing and maintaining and developing an excellent working rapport with current clients
• Serve as a liaison between unhappy clients and the firm and work to fully understand client complaints in a caring manner for possible resolution, while explaining the firm's policies and procedures and maintaining boundaries
• Communicate with current clients by phone and email

Our ideal candidate will possess:

• High school degree or equivalent
• Proficiency in PC programs
• Excellent verbal, telephone, and written communication skills
• Law‑firm experience is a plus

All your information will be kept confidential according to EEO guidelines.

State:
Missouri. This is a part‑time position.