Gestor​/Administrador de Oficina

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Employee discounts
• Profit sharing
• Vision insurance
• 401(k) matching
• Dental insurance

Gateway Oral & Maxillofacial Surgeons of St. Louis is a growing, patient-centered oral surgery practice committed to delivering exceptional clinical care with professionalism, compassion, and precision.

We operate at a concierge level — meaning we value efficiency, attention to detail, and an elevated patient experience. Just as important, we are intentional about protecting a healthy, respectful workplace culture.

We believe excellence comes from teamwork, accountability, emotional maturity, and a positive, solutions-focused mindset.

We are seeking a mature, dependable professional who takes pride in their work and understands that in a small, growing practice, every team member matters.

Medical or dental practice management experience is required, with oral surgery or specialty practice experience strongly preferred. We are willing to train the right experienced leader on the specific systems and clinical workflows of our practice. The right candidate will bring professionalism, strong communication skills, composure under pressure, sound judgment, and a true team-first attitude.

We are building a long-term team of individuals who represent the practice with confidence, integrity, and care. Most of our staff have been with the practice between 5 and 25 years. We offer a competitive compensation package, including benefits, to the right candidate.

As the Office Manager/Administrator, you will play a pivotal role in leading the daily operations of our oral surgery practice. Your responsibilities will encompass a wide range of objectives, from financial management and human resources to operational planning, marketing, and compliance. The ideal candidate will be passionate about delivering exceptional patient experiences while creating a collaborative, accountable team environment. Most importantly, the right candidate will be a confident and respected leader who builds trust, communicates clearly, and brings the team together around the goals and standards of the practice.

• Lead the day-to-day operations of a busy oral surgery practice, overseeing both administrative and clinical support functions.
• Provide clear leadership, direction, and accountability for the entire team while fostering a positive, professional, and patient-focused culture.
• Manage staffing needs, including recruiting, hiring, onboarding, training, scheduling, performance management, annual reviews, corrective action, and termination when appropriate.
• Clearly communicate team roles, responsibilities, expectations, and established practice policies and ensure they are consistently followed.
• Oversee practice financial performance, including budgeting, billing and collections, expense management, forecasting, and operational planning.
• Monitor patient and insurance accounts receivable and ensure collections are completed accurately and timely. Understanding of dental/medical billing, insurance processing, and coding required.
• Review key practice systems and performance metrics regularly, identifying opportunities to improve efficiency, productivity, and profitability.
• Partner with the owner and outside consultants to evaluate practice performance, establish priorities, and implement operational improvements.
• Optimize workflows and staffing to support efficient use of the surgeon's clinical time while maintaining excellent patient care.
• Oversee the patient experience and ensure the team consistently meets or exceeds established customer service standards.
• Lead staff meetings, training, professional development, and ongoing team communication.
• Maintai…