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Customer Success & Onboarding Specialist
Job in
Clayton, St. Louis County, Missouri, USA
Listed on 2026-07-30
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Socket.dev is seeking a Customer Success Specialist / Project Manager in our Business Licensing group to extend post-sales support, guide customers through onboarding, and coordinate cross-functional efforts to ensure successful product adoption.
You will analyze usage, train users, document feedback, and collaborate with sales and support teams to prevent churn and improve services. This role emphasizes customer retention and effective product utilization.
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