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Advanced Services Advocate: Escalations & Coaching

Job in Clayton, St. Louis County, Missouri, USA
Listing for: Caleres Inc.
Full Time position
Listed on 2026-08-07
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Caleres Inc. is seeking a Representative, Advance Services in Clayton, MO to provide exceptional customer service and support for our Famous Footwear and Caleres brands. The role focuses on resolving escalated issues, coaching teammates, and maintaining smooth workflows across incidents and emails.

Join a company with a long history in footwear, offering 401k, health benefits and PTO. You will contribute to improving customer experiences and helping maintain brand standards in a fast-paced

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