House Manager

Hiring Department

Performing Arts Operations

The Touhill Performing Arts Center at the University of Missouri-St. Louis creates opportunities for the people of ourregion to experience, appreciate and embrace the transformationalpower of the performing arts. It is a welcoming place, a leadingcultural partner in our community and a symbol of this University'scommitments to integrate education, innovation and excellence.

The House Manager provides leadership in setting up and runningsmall- to medium-sized assigned events or assisting the Lead House Manager on larger events either in the Anheuser-Busch Performance Hall or Lee Theater, or in other venues as directed.

• Understanding the event: receiving relevant paperwork, reading and familiarizing themselves with the information and details ofthe event.
• Making all preparations for the arrival of patrons: checking for venue and area cleanliness, organization, and appropriatesetup.
• Receiving assigned volunteer and student or part-time ushersand ensuring they are informed and prepared for theevent.

• Directing usher staff and volunteers during the event and providing leadership.
• Enforcing Touhill policies regarding proper theater decorum,seating issues, and disruptive patrons while maintaining awelcoming and friendly demeanor.
• Enforcing and executing public safety procedures when necessary.

• Securing front-of-house and theater doors, accounting forlost-and-found, and remaining vigilant until all patrons havesafely exited.
• Releasing volunteer and student or part-time usherspost-show.
• Assessing work performance done by assigned staff and volunteers, filling out necessary reports, and submittingrecommendations on the event itself and personnel to appropriatefull-time staff.

• Interacting with other Touhill PAC staff members including, butnot limited to, the Ticket Office, Production Services, andcustodians, as well as interaction with other UMSL departments suchas Campus Police or Facilities and Maintenance.

• Completing University-mandated training as required.
• Completing Touhill-specific training (and/or Touhillqualification(s)) as required.

As with all positions, may perform other job-related responsibilities as needed to support departmental and campus-wideneeds.

Variable depending on event needs

High school diploma or equivalent and some work experience fromwhich comparable knowledge and skills can be acquired is necessary

• Experience with House Management or front-of-house operations.
• An understanding of theatrical terminology, equipment, andusages.
• Customer service experience
• Communicates professionally in both verbal and writtenformats.
• Ability to work long and unusual hours, including late atnight.
• Willingness to work hard and take direction.

$19.50-$25.50

University

Title:

EVENT ASSISTANT III

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

University

Title:

STAGE SERVICES ASSISTANT

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

University

Title:

EVENT ASSISTANT II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Employment visa sponsorship is not available for this position.

This position is not eligible for University benefits. Individual sin non benefit eligible positions may choose to participate in theTax Deferred Annuity Plan (403b). For information about this plan,please visit the Faculty & Staff Benefits website at https://(Use the "Apply for this Job" box below).-plans

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr.