Senior Service Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a professional and customer service focused Senior Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Responsibilities Pull jobs from a queue to print on demand

Quality check work of co-workers

Coordinate with Customer as needed to ensure deadlines for print jobs are met Punching and Binding (Coil, GBC, 3-ring Binders)
First level support for copiers

Shipping & Receiving Mail sorting and delivering

Data Entry Perform other tasks as assigned

Maintain the highest levels of customer care while demonstrating a friendly demeanor

Perform duties and special requests as assigned by management and client

Consistently adhere to business and safety procedures and guidelines

Demonstrate flexibility in satisfying customer needs and ensure that any facility need is proactively addressed

Required Qualifications:

High School diploma or equivalent (GED) required

Minimum of 2 years customer service related experience required

Strong organizational and administrative skills required

Ability to communicate both verbally and written with customers and client personnel

Ability to effectively work independently and in a team environment

Ability to adhere and administer company’s policies and procedures

Ability to meet attendance policy

Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 19.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance
401(k) retirement plan

Paid Time Off (PTO)#LI-DC1

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.
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