Business Support Coordinator

Description
Kelly Services is seeking an experienced Public Affairs & Communication Assistant to provide high-level administrative and project support to senior leadership within the organization. The successful candidate will play a key role in supporting the department’s operations, stakeholder management, and communications initiatives, requiring exceptional organizational skills, professionalism, and the utmost confidentiality.

Position: Public Affairs & Communication Assistant

Pay Rate: $32.00 per hour

Location: Clayton, NC

Hours: 9:00 am — 6:00 pm

Key Responsibilities:

• Provide comprehensive administrative, clerical, and process support to the VP/Director and department leadership.
• Manage sensitive documents, scheduling, meeting logistics, travel coordination, onboarding, KPI tracking, and social activities.
• Lead and coordinate assigned projects from initiation through completion, ensuring alignment with scope, timeline, and budget.
• Maintain calendars, anticipate needs, and effectively manage the department leader’s schedule.
• Prepare reports and department metrics using Microsoft Excel, PowerPoint, Teams, and SharePoint.
• Plan, organize, and execute both on-site and virtual meetings/events, including logistics, presentations, catering, and off-site activities.
• Develop, design, and edit presentations for meetings and events.
• Prepare and submit expense reports in compliance with company policy.
• Coordinate complex travel arrangements, including flights, accommodations, and transportation.
• Support the Public Affairs and Communication team’s daily functions and social activities.
• Order and maintain office supplies and ensure 5S standards for documentation and storage.
• Support and manage department-related social media campaigns.
• Identify opportunities for process improvement and assist in standardization efforts.
• Represent the department through effective and discreet communication.
• Partner and collaborate closely with local teams.
• Uphold all safety, environmental, and company standards, exemplifying the Novo Nordisk Way.
• Create and manage batch records.
• Perform other duties as assigned.

Physical Requirements:

• Ability to work in an open office environment with potential frequent distractions.
• Ability to travel up to 10% as required.

Qualifications:

• Bachelor’s degree from an accredited university in a related field required.
• Associate’s degree with a minimum of two (2) years of administrative experience (preferably pharmaceutical) may be considered.
• High school diploma or equivalent with a minimum of four (4) years of administrative experience (preferably pharmaceutical) may also be considered.
• Minimum of four (4) years of administrative experience preferred, ideally in a pharmaceutical environment.
• Strong organizational, project coordination, and stakeholder management skills.
• Demonstrated experience supporting senior leaders or executives.
• Excellent communication skills and discretion in handling confidential information.
• Strong knowledge and experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience in the pharmaceutical industry is a plus.
• Exceptional problem-solving, planning, and attention to detail skills preferred.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

• medical
• dental
• vision
• telemedicine
• term life
• whole life
• accident insurance
• critical illness
• a legal plan
• short-term disability
• retirement savings plan
• service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• transit spending account
• paid sick leave under the applicable state or local plan

Kelly may use AI-powered tools during the…