IT Systems Engineer

A pharmaceutical manufacturing company is seeking an IT Systems Engineer to support a site expansion project at one of its production facilities in North Carolina. This role sits within a cross‑functional IT Infrastructure team and offers hands‑on exposure to network operations, server administration, and ERP support in a regulated manufacturing environment. It's a great fit for someone who enjoys being the go‑to person for infrastructure issues and wants steady, varied day‑to‑day work on‑site.

• Install, troubleshoot, and resolve issues across network devices such as switches, routers, firewalls, and wireless access points
• Support infrastructure monitoring and network management systems
• Provide hands‑on hardware and software support, including server and patch room build‑outs
• Deliver tier 1-2 IT network support, including occasional after‑hours coverage
• Administer and support onsite virtual servers at the tier 1-2 level
• Provide tier 1 support for the site's ERP system, including monitoring and resolving data transmission issues
• Act as a liaison between site end users and corporate end user support for the ERP system
• Maintain network and infrastructure documentation in line with company standards
• Support backup and restore processes for manufacturing systems

• Bachelor's or associates degree in Computer Science, Information Technology, or a related field required
• 5+ years of experience implementing and administering networks in a medium to large enterprise environment
• Experience supporting Windows-based virtual servers

• CCNA, CCNP or other networking infrastructure discipline certification strongly preferred
• Familiarity with operating infrastructure systems under FDA regulations preferred
• Experience in pharmaceutical, biotech, food, cosmetic, or beverage manufacturing environments preferred